When we look at other successful people – especially other franchisors – it’s very easy just to see their achievements and how rosy they tell us their businesses are. What we rarely see is all the hard work and struggle that has gone into getting them where they are today.

It’s a lot like social media, really. When you share your holiday pics online, do you put up a photo of you and your family enjoying the beach, or one of you in an airport queue at 4am? What we see online is just the highlights reel of the parts of someone’s life they want to share. What we don’t see is the hard times, or even just the ordinary every day events we all experience. Through that distorted lens, it can very easily seem like everyone else is having a much better time than we are.

When we talk to others about our business, it’s just the same. After all, it’s only natural to want to share our success stories. However, no-one’s business is ever free of its share of challenges.


For example, have you and your franchise been facing any of these challenges and problems:

  • Struggling to find time to give your franchisees the support they need as your network gets bigger?
  • Know your franchise can perform even better but having trouble implementing the right strategies?
  • Have great recruitment leads, but having trouble getting them over the line and are not sure why?
  • Franchisees not paying enough attention to essential comms and improvements, despite being in their best interest?
  • Dread having to deal with franchisees who are not pulling their weight or sticking to their agreements?
  • Not sure of the best way to handle the legal aspects of renewals, resales, and enforcing franchise agreements?

If you’ve answered “yes” to any of the above, don’t worry – you are not alone! Far from it…

In fact, I’ve listed these not just because they are the most common problems franchises face, but because every single franchisor faces every single one of these challenges at some point in their journey. No matter how big or small they are, or how successful they look from the outside, these are all issues which will be very familiar.

The difference between those who overcome them, and those who let them hold their franchise back, is remembering that they don’t have to go it alone. After all, the whole concept of franchising as a business model is built on the idea of being stronger together.

I’m sure you have no qualms about hiring a mechanic to fix your car, or a doctor to check your health. Hiring professionals to help your franchise when you need it is not a sign you’re a bad business owner. Quite the opposite, in fact.


Asking for professional help is never a sign of failure – it’s a sign of understanding exactly what you need to drive your franchise forward.

Our Franchise Relationship Management service is designed to be exactly the help you need. Whether you just need a bit of consultancy advice, or want to bring in one or more of our specialists on a regular basis, we’re here to enhance your franchise and help you take it where you want it to be.

We realise sometimes it is hard to know exactly what needs to be done – sometimes you just know your franchise can achieve so much more, but don’t know where to focus your attention – so we are happy to carry out a complete network review with you.

However, everything starts with a simple chat about what you need, and what you want to achieve. Click the button at the bottom of this email to schedule a call and take the first step towards learning if our Franchise Relationship Management service could be right for you.

I look forward to hearing from you!

Best regards,

Steve Felmingham

Head of Franchise Relationship Management

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